Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you. This includes:

• Identifiers & Contact Information: Your name, shipping address, billing address, email address, and phone number.
• Payment Data: Financial information required to process your orders (e.g., credit card details, PayPal, or other payment methods). Note: Payment processing is handled securely by our third-party payment gateways; we do not store your full card details.
• Order History: Details about the products you browse, add to your cart, or purchase, especially during exclusive drops and releases.
• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits, collected automatically via cookies and similar tracking technologies.

2. How We Use Your Information

We use your data to keep the ForthKit experience running smoothly, including:

• Fulfilling Orders: Processing transactions, shipping your gear, and sending order confirmations and tracking updates.
• Drops & Launches: Managing early access lists, notifications for upcoming collections, and promotional drops.
• Customer Support: Responding to your questions, troubleshooting order issues, and handling returns or exchanges.
• Improving the Site: Analyzing user behavior to optimize our store, design, and product offerings.
• Security & Fraud Prevention: Detecting and preventing fraudulent transactions and protecting our Site against unauthorized access.

3. Sharing Your Information

We do not sell your personal information. We only share your data with trusted third parties necessary to run ForthKit, such as:

• Service Providers: E-commerce platforms (e.g., Shopify), payment processors, and shipping/fulfillment partners who help deliver your orders.
• Marketing Partners: Email and SMS marketing platforms used to send you updates (only if you have opted in).
• Legal Compliance: If required by law, subpoena, or to protect the rights, property, and safety of ForthKit, our users, or others.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your cart items, and understand how you interact with our Site. You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features of our store.

5. Your Choices & Rights

You have control over your data. Depending on your location, you may have the right to:

• Access & Portability: Request a copy of the personal data we hold about you.
• Correction & Deletion: Ask us to update incorrect information or delete your personal data (subject to legal retention requirements, like tax and financial records).
• Opt-Out of Marketing: Unsubscribe from our marketing emails or text messages at any time by clicking the "Unsubscribe" link at the bottom of our communications.

6. Data Security & Retention

We implement industry-standard security measures to protect your personal information. However, no digital transmission or storage method is 100% secure. We retain your information only as long as necessary to fulfill your orders, comply with legal obligations, or resolve disputes.

7. International Transfers

ForthKit operates globally. Information collected may be transferred to, stored, and processed in countries outside of your home country (including the United States), where data protection laws may differ.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes by updating the "Effective Date" at the top of this page.